We’re a few weeks past Labor Day, which means no more white pants, cooler weather (we hope), and the end of summer Fridays. It’s no secret that summer can typically be a slow time, when people take vacations and focus a little more on the “life” side of the work-life balance equation. But now that we’re heading into fall and can see Q4 right around the corner, we’re ready to get back into full swing.
So as you get back up to speed, we thought we’d offer a refresher on the content we’ve released this summer that can help you drive learning goals and finish the year strong.
Leaders set the parameters for what is and is not allowed in their organizations, so leading and acting ethically is key to making sure the entire team acts the same way. Knowing the pitfalls, as well as best practices for leading ethically, can help keep your practices inline with your “preaching,” and keep your company on the straight and narrow. Take a look at one of our lessons, What Ethical Leadership Looks Like.
According to the Bureau of Labor Statistics, one million Americans suffer from a slip, trip, or fall injury every year. In 2017, there were as many hurricanes as the previous fifty-six years combined, bringing up many weather-related safety concerns. And a 2018 report from the Bureau of Labor Statistics found that workplace homicides increased by more than six times between 2015 and 2016—and 79 percent were shootings.
Keeping employees safe isn’t just about recognizing and preventing common hazards—it’s also about building a culture where everyone is accountable for minimizing risk, and proactive about protecting themselves and their coworkers. Get started on ensuring you have a safe and respectful workplace by watching one of our new lessons, Know Your Response to an Active Shooter.
Making Tough Decisions
Going through a rational decision making process—gathering facts and weighing the pros and cons, etc.—is great when you can come away with a clear “right” decision, but what about when there isn’t a clear right? The truth is that rational decision making only gets us so far, and tough decisions are tough because sometimes there’s no right way to go. So what do you do? You make the best decision you can.
Research has shown that the average person makes about 35,000 decisions a day, most of them with relative ease. But for the tough ones where you could use a little extra support, we can help you navigate and ultimately move forward with the best decision, even if it lives in the gray. Start by taking one of our lessons, Avoid Decision Fatigue.
Working Across Cultures
For a long time, people dealt with any potential cultural differences through the cultural competence model: learn the rules of the culture you’re working with, follow them, and you’ll be fine. But modern employees are more complex than their cultures, interactions are more nuanced, and you don’t always know in advance who you’ll be meeting with or what will help them feel comfortable. We need a new model for working effectively with all sorts of different people. We need to move from Cultural Competence to Cultural Intelligence—a model for interacting with anyone in a way that is responsive to and respectful of differences.
The ability to work with different cultures is becoming more and more relevant, and making the skill of being responsive to cultural differences is more and more necessary. Take the first step in your own journey with one of our new lessons, What Is Cultural Intelligence?
When we ask for data from customers, employees, and others, we’re asking for their trust. Especially in an age where we’re bombarded with news of companies who’ve misused data or been breached, gaining that trust—and deserving that trust—can be difficult. Providing assurance of data privacy and using data privacy best practices can help.
As the world becomes more and more reliant on data, data privacy is becoming more and more important to all of us. Start learning how to do it at your company with one of our lessons, The Risks of Mishandling Data.
Building Productive Habits
A 2006 study by Duke University shows that habits comprise over 40% of the actions we take every day. So if you want to make any long-term changes in your productivity, well-being, or job performance, it makes sense to look closely at your daily routine. Understanding how our brains form habits and how we can replace them, is the key to taking actions that will support long-term changes and improvements in productivity. To get started building your own productive habits, start by taking one of our new lessons, Replace an Unproductive Habit.
There’s Plenty More Coming Up
We’re certainly not going to slow down now that summer’s over. If anything, we’re just heating up. Over the next few months we’ll be doubling down on our Data Security content, diving deeper into financial ethics with Anti-Money Laundering content, releasing our first sales enablement content made in partnership with Sandler Training, and further building out our leadership content with Executive Presence training built in partnership with Lange International.
Stay tuned for more updates and content releases every Monday by subscribing to our blog from the red banner up top.