Salesforce Chatter for Real-Time Collaboration

Time is money and if your employees are sitting in meetings and waiting for updates from coworkers, then you’re wasting both. Salesforce Chatter lets coworkers collaborate in real-time without having to be together. No more sifting through old emails, or playing phone tag to find the information you need; Chatter keeps it together for you while keeping you in constant contact with your coworkers. Chatter is essentially a social network specific to your business’s Salesforce account. Users create profiles, post statuses, share files, join groups, comment on each others’ feeds, and send direct messages.

Even if you’re not a Salesforce user, you can sign up for Chatter using your company email, and get in on the conversation. If you’re on Salesforce already then you can start following accounts and cases, and receive automatic updates about them right in your feed. So you’ll know when problems arise and are resolved without ever even having to ask. And with the sales and service cloud you can store your reports, files, and presentations, and share them from anywhere.

Chatter works for companies both big (Caesars Entertainment, Nikon) and small. Over 100,000 companies all over the globe use Chatter to keep their staff up to date and on the ball.

Check out our lesson on what is Salesforce Chatter to get started today!

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